Shipping Information

We ship with Australia Post from Sydney.

All orders will be handmade with love and dispatched within 3 business days of receipt of payment – shipping time is in addition to this. Please see below for estimated shipping times below as stated by Australia Post.

All shipping & product prices are in $AUD and subject to change. Prices and delivery estimates may change dependant on public holidays, stock, and delays from the shipping provider.

Ayana Jewellery ships to Australia, New Zealand and Worldwide.

Post Information – please note:

  • You will receive an email the day we dispatch – ensure you enter your email address correctly so you can keep an eye out for your shipment
  • Check that you supply the CORRECT address – we have to pay to have the parcel returned to us when you have supplied the incorrect information and we will charge you shipping to re-post

 

Australia Shipping

Australia Standard Shipping (3-8 days) – FREE

Gift Wrapped and send via Australia EXPRESS post with Tracking (1-2 Business Days) – $9

 

New Zealand Shipping

DHL International Tracked via Sendle (3-6 working days) – $16

Europe, Asia and North America

DHL International Tracked via Sendle (6-13 working days) – $18

Rest of World Shipping

 

DHL International Tracked via Sendle (10-15 working days) – $19

We highly recommend choosing Signed for delivery for all orders and take no responsibility for lost or damaged orders. In event of a lost or damaged order that is not signed or tracked please contact your local post outlet to place a complaint.

 

Contact us

If you have any questions about our Shipping Policy, please contact us:

  • By email: [email protected]
  • By visiting this page on our website: http://www.ayanajewellery.com/contact